Frequently Asked Questions

Speech-to-Text service is a technology that automatically converts speech content into text. It helps you quickly convert voice recordings, meeting minutes, and other audio content into editable text format.

Simply register an account, choose a plan that suits your needs, and you can start using our service. We provide a user-friendly interface that allows you to easily upload audio files and get conversion results.

We support various common audio formats, including MP3, WAV, M4A, AAC, and more. If you have special format requirements, please contact our customer service team.

Our speech recognition technology uses advanced AI algorithms and can achieve over 98% accuracy in standard Mandarin environments. For audio with accents or background noise, the accuracy may be lower.

We take user data security very seriously. Audio files are automatically deleted from our servers after conversion, and your voice data is stored on secure platforms with industry-leading encryption. You also have the option to manually delete audio files at any time.